Dear CCMS: Talk Before You Grieve

Dear CCMS, I’m really upset with my PER because of one bubble placement. Sure, I made one small mistake earlier in the year, but I’ve produced consistent work for the remainder of the year. I don’t think this PER truly reflects my performance and want to grieve my PER. I know the grievance will make waves, but I see it as the only way. Can you help me write my grievance?

It sounds as though you are quite surprised and upset with your PER. As part of the Defence Team, we are all encouraged to address conflicts early, locally, and informally (ELI). Have you initiated a conversation with your chain of command to discuss this matter? Most often, having the opportunity to discuss your concerns and explore resolution through conversation can reap a lot of benefit for both you and your chain of command. It provides space to hear and understand both sides.

With your consent, a CCMS Agent can be that bridge to initiate the conversation with your chain of command, or a Notice of Intent (NOI) is another tool. If after the conversation you are satisfied with the outcome, that’s great! If the conversation does not provide the outcome you are looking for, initiating a grievance is a mechanism available for you to pursue; we can guide you through this process.

Remember, always try to address issues at the lowest level, as early as possible and the option chosen to address it is appropriate for the situation.

CCMS Agent
Conflict and Complaint Management Services
(CCMS) Petawawa
Building S-651
613-588-4700
CCMSPetawawa@forces.gc.ca